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Our Design Process

Here you will find a step by step summary of the process that we go through when design your house. Depending on the specifics of your house, this process can be adjusted.

Assembly Renders

Check out these videos that show how we design your house from the ground up.

Design Steps

1. It starts when you fill out the order form. We'll send you an email with a information and a proposed zoom date time. If you live near the South Hills of Pittsburgh or Greensboro NC, we might be able to do an in person consultation.

2. We'll see you on zoom for a quick presentation with options for your house and provide you a price then and there. After the meeting, we'll email you a contract to sign.

3. We start designing your house using a piece of software called Bricklink Studio. This allows us to design your entire house digitally before ordering any parts. Throughout the design process, we'll send you rendered pictures of your house to make sure you're happy with how everything is turning out.

 

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4. We will reach out for another zoom meeting. In this one, we will go through you entire model and show you every detail to make sure you are happy with it.

5. We make any revisions that you've asked for, and send you more rendered pictures. If you're happy with everything, you give us the go ahead to order the parts, which normally take about six weeks to arrive. 

6. We build, photograph, destroy, and package your house to assure that all parts are there and check for model stability. If you live near the South Hills of Pittsburgh, we are more than happy to deliver your house assembled at no extra cost.

7. We send your house off for you to enjoy, normally via USPS.

 

Payment Process

Payment is done in a three part system unless you are ordering something really small or an add-on. The first payment of 30% is due before design work starts. The second payment is due after the customer has signed off on the design, and is 40%. The third payment is 30% and is paid upon delivery. All payments must be received through HCHM's professional invoicing system. You will be emailed an invoice that can be paid with any credit or debit card
 

Minifigures
 

Minifigures are normally done outside of a zoom call, although they can be done this way if you desire. For minifigs, you submit a picture of each person you want a model of, and we carefully select parts for them. Then, we send you and email with everything in it. We try to order minifigures before everything else because they ship from Denmark and take a long time to arrive in the US.

 

What arrives to my house?
 

Your model will arrive in a package that includes a picture of your house, instructions for building the minifigures, a sticker, and a sheet with some general information. We only offer digital instructions, which can be downloaded here.
 

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